Your client installs nothing
This is what moves the response rate. A link opens in the phone's browser, whichever it is. No account to create, no app, no password to remember.
A quote in an inbox waits three days. A quote on WhatsApp is opened within the hour, and signed without leaving the conversation.
Today
With Bilto
You pick WhatsApp when you approve the quote. The message goes out from your number, with the amount in plain sight.
Your client opens a link. No app to install, no account to create, just the quote, readable on a phone.
They sign with a finger. You get a notification, and the quote moves to "accepted" in your list.
Under Swiss law, a quote accepted in writing binds both parties. For building work a simple electronic signature is enough: what matters is proving who accepted what and when. Bilto keeps all three.
Compare the three ways of sending a quote.
They open a link and sign with a finger. Nothing to install.
They open an attachment, then sign online through the same link.
They print, sign, scan or photograph, then send it back.
This is what moves the response rate. A link opens in the phone's browser, whichever it is. No account to create, no app, no password to remember.
Property managers and main contractors want a PDF in an inbox with a reference. The same quote goes out by email with its attachment, and online signing works the same way.
The quote moves through sent, read, signed. That is not surveillance: it tells you whether to chase or wait, and it saves the awkward phone call three days too early.
within the hour
that is how fast a WhatsApp message gets read
For a building quote, yes: the Code of Obligations imposes no particular form. What matters is proof of consent, and Bilto keeps the document, the date and the timestamp.
No. By email they get the same link and sign the same way. WhatsApp gets the best response rates, but it is not a requirement.
They can decline with a button. The quote moves to "declined" and stays in your list, useful for knowing what you lose and why.
Each one answers a precise moment of the job, from the first phone call to the money in the bank.